We offer training to Faculty in the faculty exploratory classroom at the Richter Library. To see the schedule and to register, please go to the following site:
At the beginning of every semester we receive many calls about classes not available in Blackboard. There are several reasons why they are not available, I will try to provide an explanation on why this is happening and maybe it will help better understand the problem:
If classes have started or if you changed your schedule more than 48 hours ago, please give us a call at 305-284-3949 or email us at firstname.lastname@example.org. Our business hours are from Monday to Friday from 9am to 5pm.
With the beginning of every semester, you might like to have your course to be setup in a specific way. Below are services we offer for your courses, please take a look at them and let us know if you are interested in any of them:
1. Course Merge
If you teach multiple sections of a course, it may be easier to combine them into one Blackboard course site, rather than have a separate site for each section. With the merged site, you can post your course material once rather than posting it in every section’s site separately. To have us create a merged site, request a "course merge".
Note: Access to the original courses site will be lost so make sure to let us know if there is any material you would like to copy over to the newly created merged site. User records, such as discussion board posts, grades, and assessment attempts will not be copied.
2. Course Augment
There is also the option to do a "course augment" which will maintain all of your original course sites and add one additional master site with all of the students from your various sections. With the "course augment" option you can use the master site to post course material in one location, and reserve the individual course sites for assignments or tests specific to each course section.
Note: We cannot do an augment of a course site that was already merged or vice-versa.
3. Course Copy
If you have material from a prior semester that you would like to copy to the new semester, you can call us to do a course copy for you or you can follow the steps at the link below to do it yourself:
Note: You need to be enrolled as an instructor in both courses sites in order to perform a Course Copy. User records, such as discussion board posts, grades, and assessment attempts will not be copied.
4. Teaching Assistant enrollment
Teaching assistants are not added automatically to your class. They have to be entered manually. You can have us do it for you or you can do it yourself using the instructions at the following link:
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm and our phone number is 305-284-3949 or you can email us at email@example.com
For more information, contact the University of Miami Blackboard Help Desk at 305-284-3949 or firstname.lastname@example.org