- After entering the username and password, users are stuck in a loop sending them back to the main login screen.
- After logging in successfully an error message appears on the top of the page.
The fastest and easiest solution the problem is to use Firefox or Chrome as the problem as not being duplicated with these browsers.
If your organization does not allow other browsers to be installed, or you prefer working with IE. we have come up with a series of easy steps to eliminate the problem. Follow the link below to get started.
If none of this works, please call the Blackboard Help Desk at 305-284-3949 (8-3949 on campus) between 9:00 am and 5:00 pm, Monday through Friday. Someone will be happy to work with you.